PPRA (Property Practitioners Regulatory Authority)
The PPRA is the South African regulatory body for property practitioners. It replaced the EAAB in 2022 under the Property Practitioners Act.
The Property Practitioners Regulatory Authority (PPRA) is the statutory body that regulates the property sector in South Africa. It was established under the Property Practitioners Act 22 of 2019, which came into effect on 1 February 2022, and replaced the Estate Agency Affairs Board (EAAB).
What the PPRA does
The PPRA regulates anyone who acts as a property practitioner: estate agents, agencies, candidate practitioners, business brokers, bond originators, homeowners associations, and property managers. Its mandate covers consumer protection, transformation in the sector, and ensuring practitioners meet education and conduct standards.
Key responsibilities
- Issuing Fidelity Fund Certificates (FFCs) annually to qualifying practitioners
- Maintaining the register of property practitioners
- Investigating complaints and disciplinary matters
- Setting and enforcing the Code of Conduct
- Administering the Property Practitioners Fidelity Fund
- Overseeing CPD (continuing professional development) requirements
What changed from the EAAB
The PPRA expanded the scope of regulation beyond traditional estate agents to include a broader range of property professionals. The Act also introduced stricter consumer protection measures, mandatory disclosure forms, and tighter rules around trust accounts.
Why this matters for your CRM
Any system used by an SA agency must support PPRA-aligned workflows: capturing FFC numbers per practitioner, tracking mandate types and disclosures, maintaining audit trails for trust account activity, and producing the records the PPRA may request during compliance reviews.
Last reviewed: 2026-04-14. Always check the latest PPRA and FIC guidance for definitive interpretation.